Frequently Asked Questions

Hotel Parnass

We are just a few minutes away from the Sunnegga station. Just outside the hotel there’s a bus that will take you to Klein Matterhon Station and Gornergrat.

In the hotel you have free High Speed WLAN Internet access in the rooms as well as in the public areas. You will need access data, which we will be happy to provide upon your arrival.

Visit our page “Arrival & location“.

until 9:30 pm / until 11:00 am.

You can leave your luggage with us free of charge on the day of arrival before your check-in or on the day of departure after your check out.

You can buy your ski pass directly at the ski lift office or order it online here : https://www.matterhornparadise.ch/en. Check this website for ski pass discounts.

You can store your skis and boots in our ski-room, which has a boot dryer. Ski boots and skis are not allowed in the rooms and corridors of the hotel.

Breakfast is always included in the room rate, ensuring a great start to your day. Breakfast is served daily from 7:15 am until 10:00 am.

Hotel Parnass guests benefit from special Restaurant Deals at these restaurants:

  • Bella Italia
  • Zermatt Kitchen
  • Golden India
  • Restaurant Stadel

We highly recommend booking your table in advance!

There are free shuttle buses just outside the hotel. Click here for the schedule: https://www.e-bus.ch/fahrplan.html

If you are going out in the evening, please change your room key for the small entrance key on the key board. This opens the door to the main entrance of the hotel. Don’t forget to lock it when you come back at night.

All our rooms have a safe. Please ask for the key at the reception.

Our establishment offers a laundry service. Our reception is at your disposal for any further information.

We recommend downloading the Zermatt Matterhorn app to find information about all fun activities in and around Zermatt.

Smoking is prohibited in the hotel. The only exceptions are the garden and balconies. Thank you for your consideration.

If you have further inquiries, please feel free to reach out to us via email at welcome@parnass-zermatt.ch or contact us directly by phone on +41 27 967 11 79. We look forward to assisting you!