Privacy Statement

A. Information on the collection of personal data

1. Scope of application

This declaration applies to the Internet pages that can be accessed at https://parnass-zermatt.ch. Please note that https://parnass-zermatt.ch may refer to other websites for which different data protection regulations may apply.

2. Person responsible

Theresia Noll
Vispastrasse 4
3920 Zermatt
✆ +41 27 967 11 79
welcome@parnass-zermatt.ch

3. Deletion and storage duration

The personal data of the person concerned will be deleted or blocked as soon as the purpose of storage no longer applies. In addition, the data may be stored if this is provided for by law. The data will also be blocked or deleted if a legally prescribed storage period expires, unless the further storage of the data is necessary for the conclusion or fulfilment of a contract.

4. Inclusion of service providers and use of personal data for advertising purposes

If we wish to use contracted service providers for individual functions of our offer or use your data for advertising purposes, we will inform you below in detail about the respective processes. We will also specify the criteria for the storage period.

B. Website data processing

1. General data processing when visiting our website

If you only use the website for information purposes, i.e. if you do not provide us with any other information, we only collect the personal data that your browser transmits to our server. When these data are stored, they are not assigned to a specific person. When you view our website, we collect the following data, which is technically necessary to display our website to you and to ensure stability and security:

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT) Time zone
  • Contents of the request ( specific page )
  • Access status/http status code
  • Amount of data transferred in each case
  • Referring website
  • Browser (incl. language and version)
  • Operating system and version of the browser software.

2. Contact by Email

When you contact us by email, we will store the data you have provided us with (your email address, possibly your name and telephone number) in order to arrange appointments or to answer your questions. We delete the data arising in this connection after the storage is no longer necessary, or restrict the processing if there are legal storage obligations.

3. Cookies

In addition to the aforementioned data, cookies are stored on your computer when you use our websites. Cookies are small text files that are stored on your hard drive assigned to the browser you are using and through which certain information flows to the location that sets the cookie (here by us). Cookies cannot execute programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective. Our website uses the following types of cookies, the scope and function of which are explained below:

  • Transient cookies (see below 3.1)
  • Persistent cookies (see below 3.2).

3.1 Transient cookies

Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. They store a so-called session ID, which can be used to assign various requests from your browser to the shared session. This enables your computer to be recognised when you return to our website. The session cookies are deleted when you log out or close your browser.

3.2 Persistent cookies

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

3.3 Cookie setting

You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. Please note that in this case you may not be able to use all functions of this website.

4. YouTube

On this website you will find one or more links to YouTube. Provider of this service is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. By using these links, information is transmitted to a Google server. By using this website, you consent to the processing of data about you by Google. You can find more information on the handling of user data in Google’s data privacy statement.

5. Facebook

On this website you will find one or more links to Facebook. The provider of this service is Facebook Inc, 1601 Willow Road, Menlo Park, Ca 94025, USA. By using these links, information is transferred to a Facebook server. By using this website, you consent to Facebook processing the information collected about you. You can find more information about the handling of user data in Facebook’s data policy.

C. Booking data is processed as follows:

Your booking data (e.g. title, first name, last name, nationality, language, e-mail address, mobile telephone number, postal address, number of persons, arrival date, departure date, number of nights of stay and any visitor’s tax exemption) are forwarded to Bonfire AG and Zermatt Tourism (either by us or via our electronic booking system).

Your booking data is recorded in a central database by Bonfire AG and/or Zermatt Tourism. If accommodation providers take part in Zermatt Tourism e-mail marketing, the guest data is likewise stored with the third-party provider «Salesforce» and used as part of the business relationship between the accommodation provider and the guest.

Your booking data is processed exclusively in Switzerland and the EU.

Based on this, Zermatt Tourism settles the visitor’s tax owed and collects the corresponding amount from the service partners.

Zermatt Tourism also reports information to the Federal Statistical Office.

Bonfire AG and Zermatt Tourism grant the police access to the database with booking data so that the police can access relevant booking data for missing persons, for example.

Zermatt Tourism uses the booking data to collect statistics (in particular regarding occupancy, length of stay, number of arrivals, etc.).

The legal basis for this data processing is the fulfilment of a legal obligation within the meaning of Art. 6 para. 1 (c) GDPR (billing and collection of visitor’s tax/reporting to the Federal Statistical Office) and in the sense of Art. 6 para. 1 (f) GDPR (granting access to the police/collection of statistics).

Your booking data is only used for direct marketing purposes (e.g. newsletter distribution) if you have given us your consent for this.

More information on the processing of your data by Zermatt Tourism or Bonfire AG can be found in the Zermatt Tourism privacy policy: https://www.zermatt.ch/en/Media/Zermatt-Tourism-privacy-policy.

D. Your rights

You have the right to revoke your consent to the use of your personal data at any time and to receive information about all your stored personal data. You have the right to check them, correct them if necessary, block them or have them deleted. To do so, please contact the responsible authorities (contact details see above). A deletion cannot take place if we are legally obliged to store your personal data. In this case the data will be blocked.

E. Subject to change

We reserve the right to change this statement at any time. It does not establish any contractual rights. Last updated: October 2018